2024 Check-in Instructions

Hello Future King Henry Residents!  We look forward to having you join us this upcoming year and providing you excellent customer service, great accommodations, and a fantastic college living experience! 

We would like to help streamline your check-in to get you moved into your apartment as quickly as possible. Please read through each of the steps, and make sure you have completed all of them BEFORE you come to check in on August 28th, 2024.  You are welcome to check in on August 28th from 9:00 AM to 5:00 PM, and any day after that during normal office hours (10:30 AM to 5:30 PM).  If you come to the office with unfinished steps, we won't be able to help you and will ask you to go to the back of the line.  The lines can be very long on check-in day, so please make sure you have everything completed beforehand.

Steps to Complete Prior to Check-In Day:

1. Upload a picture of yourself to your resident portal.
   • You are required to upload a picture of yourself to your Resident Portal. This is our reference, so we know who you are! If you experience any issues and aren't able to upload a picture, you are welcome to email it to [email protected] and we will upload it for you.
2. Pay your first month's rent, internet, property-wide utilities, and reconditioning fee.
   • Log into your resident portal and pre-pay your first month's rent amount, plus the $10 internet fee, $16 property-wide utilities installment, and $10 reconditioning fee.  You are also welcome to send us a check in the mail with your name and apartment number on the memo line (Just make sure we receive it before you arrive to check-in.)  If you are not sure of your rent amount, check the confirmation email sent to you at the time your contract was finalized.
   • If you are planning on getting a general or reserved parking pass, please prepay the $60 charge, and make sure to register your vehicle with Utah Parking Authority at utahparkpass.com.  (General parking pass is $60/year, and the reserved parking pass is $60/month.)  We will be sending out an email in the future about reserved parking passes. If you would like one, please respond to that email immediately. If we have more people that want a private parking pass than spots available, we will enter your name into a raffle and draw them randomly.
   • In summary, the total amount you need to pay before check-in day will be your monthly rent amount + monthly internet fee ($10) + monthly property-wide utilities ($16) + reconditioning fee ($10) + parking pass fee ($60 if applicable).  This will show up as a credit in your account until your first month's rent is charged to your account.
3. Set up your renter's insurance with provider of your choice (listing King Henry Apartments as an 'additional INTEREST') and submit proof of renters insurance on your resident portal.
   • Renter's Insurance is required at King Henry Apartments. Renter’s Insurance policies are relatively inexpensive and available from licensed insurance agents and companies licensed to do business in Utah (such as Allstate, Farmer’s, Geico, USAA, State Farm, etc.).  You may also be able to get an addition on your parents’ homeowner’s insurance policy that will give you the necessary renter’s insurance. 
   • The insurance policy must be in a minimum liability amount of $100,000, and any amount you choose for your personal belongings (property).   King Henry is not an insurance agent and does not sell renter’s insurance.  We will send out further insurance information prior to the check-in date.
   • Submit proof of renters insurance by uploading your Insurance Certificate to your Resident Portal.  Make sure the certificate shows at least $100,000 liability coverage and names King Henry Apartments as an “additional INTEREST."